Forming Questions
The Safety Reports system is built with a schema where:
A "Yes" response indicates a positive observation and increases the safety score.
A "No" response indicates a negative observation and reduces the safety score.
Example of a poorly worded question:
"Are there obstructions in aisles?"
A “Yes” response would indicate a positive observation, but in this case, it's a negative situation.
Example of a well-worded question:
"Are aisles free of obstructions?"
A “Yes” response correctly reflects a positive observation in a positive situation.
Consider using double negatives carefully if they help clarify intent.
Keep questions short and concise.
These will appear in a mobile app, so readability is key.
Long questions slow down inspectors, especially on small screens.
Question length is limited to 150 characters to ensure clarity.
Consider breaking long questions into multiple questions or using general terms (e.g., "etc.") instead of listing multiple hazards.
Ensure the question is clear enough for an inspector to confidently select "Yes" or "No" without being overwhelmed.
Always end questions with a question mark (?).
Use questions to direct inspectors to record specific information.
You can include instructions for entering details in the “Narrative” or “Notes” sections.
Download and review the complete Checklist Building Guide for detailed information.
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